We aim to provide high-quality care and a positive experience for all our patients. However, we understand that sometimes things may not go as expected. If you are unhappy with any aspect of our service, we welcome the opportunity to look into your concerns and learn from them.
How to Make a Complaint
If you wish to make a complaint, please contact the Practice Manager, who will review your concerns and respond in line with our complaints procedure. We aim to resolve issues as quickly and fairly as possible.
You can raise your complaint in person, by phone, or in writing.
Contact Details
Stickney Surgery
Main Road
Stickney
Boston
Lincolnshire
PE22 8AA
Telephone: 01205 480237
Email: leccg.stickneysurgery@nhs.net
Please view our complaints leaflet below for more information.
Advocacy services
POhWER is one of the largest providers of advocacy services in the UK and England’s largest provider of NHS Complaints Advocacy. The Advocacy service supports people who want to make a complaint about their treatment and care from the NHS by explaining their options and providing information, advice and guidance through the complaints process. For more information, please click on the following link to the POhWER website.
