Stickney Surgery was inspected by the Care Quality Commission (CQC) in October 2017 and was assessed as Good. The report for this inspection can be found Stickney Surgery – Care Quality Commission
Statement Of Purpose
Under the Health and Social Care Act 2002 (The Care Quality Commission (Registration) Regulations 2009 Part 4), the registering body (Stickney Surgery) is required to provide to the Care Quality Commission a statement of purpose.
The name and address of the registered provider is:
Dr Ben Moore and Dr Tamasin Campbell-Owen
Stickney Surgery
Main Road
Stickney
Lincolnshire
PE22 8AA
Practice Website: https://www.stickneysurgery.co.uk
Registered GP Manager: Dr Ben Moore
Practice Manager: Rachael Bell
Stickney Surgery is a partnership. There are 2 Partners and 1 Salaried doctor
Dr Ben Moore
Dr Tamasin Campbell-Owen
Dr Helen King
The Practice also employs 2 Nurse Practitioners who are available to prescribe a range of drugs for patients and holds daily clinics in unison with the GPs. The Practice has a team of Practice Nurses, Assistant Practitioner, Health Care Assistant, Phlebotomist an Older Adults Care Co-ordinator and a team on non-clinical support staff..
The surgery is in a modern purpose-built building close to the village centre of Stickney on the main road, parking is available. The Practice has a General Medical services contract with the local health organisation (Lincolnshire ICB) and offers directly and locally enhanced services to its patients. The Practice is also a member of First Coastal PCN.
Our Mission
Our aim at Stickney Surgery is to provide a high standard of patient-focused healthcare in a responsive, supportive, and courteous manner whilst ensuring that all staff and patients are treated with dignity, honesty and respect.
Our Aims and Objectives
- We aim to ensure high quality, safe and effective general medical services, and environment
- To provide monitored, audited, and continually improving healthcare services
- To provide healthcare which is available to a whole population and create a partnership between patient and health profession which ensures mutual respect, holistic care and continuous learning and training
- The provision of accessible healthcare which is proactive to healthcare changes, efficiency and innovation and development
- To improve Clinical Governance and Evidence Based Practice
- To improve Clinical and Non-Clinical risk management
- To reduce risk in specific clinical risk areas and facilities
- To improve environment and capacity
- To improve vigilance for unforeseen emergencies
- To optimise performance against key targets and core standards
- To meet key targets set by Lincolnshire ICB
- To participate effectively in First Coastal PCN
- To meet annual Health Check targets
- To implement payment by results
- To become a patient centred organisation
- To improve services offered to patients
- To improve the facilities available for patients at the surgery
- To improve communication between the surgery and the patients
- To encourage the development of an active and effective patient participation group
- To recruit, retain and develop a highly motivated and appropriately skilled workforce
- To enhance performance of the workforce
- To develop management capability
- To guide the employees in accordance with the Equalities Scheme
- To continue the development of the Estate
- To ensure effective management and governance systems
- To ensure robust corporate processes at the Commissioning Board Level
To ensure a robust Information Technology strategy to support the business of Stickney Surgery
The registered activities and service types have been agreed by the Stickney Surgery’s Registered Manager, the Partners, and the Practice Manager in accordance with CQC guidance. Services are described under registered activity and service type.
The regulated services provided by Stickney Surgery
- Routine medical checks and general medical services
- NHS relevant prescriptions and medications or a private prescription can be issued
- Immunisations, e.g., Childhood Immunisations, Influenza, Pneumonia/RSV and Shingles, Foreign travel advice and immunisation
- Chronic disease clinics – Practice nurses carryout Diabetes, COPD and Asthma annual and interim reviews to provide ongoing care to our patients
- Cervical Screening – At Stickney Surgery, our practice nurses are qualified to carry out cervical screening and tests in the form of cervical smears
- Health Checks – offered to all eligible patients aged 40 and over
- Phlebotomy – Daily clinics are offered to all patients requesting a blood test
- Midwifery – The community midwives hold their own clinics every week at the surgery for Stickney Surgery patients
- Services provided by First Coastal PCN include: Mental Health Nurse, MSK Physio, Ageing well clinics, Therapy services, Care Home support, Social Prescribing, Well-being, Dementia support and Cancer support
- Multi-disciplinary team meetings – The surgery holds regular team meetings with other service providers reviewing palliative care and safeguarding concerns
Our practice ethos is to strive towards a partnership between patients and health professionals based on the following key facets:
Mutual Respect
We endeavour to treat all our patients with dignity, respect, and honesty. Everyone at Stickney Surgery is committed to deliver an excellent service. We ask all patients to highlight any discrepancies and to offer the same commitment in return.
‘Holistic’ Care
We treat ‘patients’ and illnesses. This means that we are equally interested in the physical, psychological, and social aspects of each patient’s individual care.
Continuity of Care and the ‘Therapeutic relationship’
Building and maintaining a strong relationship between doctors, health professionals, and patients is essential to the way we work.
This is especially so in the management of ongoing problems or long-term illness. In these circumstances we would encourage you to continue seeing the same health professional and wherever possible we will facilitate this through our appointments system. However, if you have a new problem, the doctor or nurse that you normally see is not available, or you would like to see someone else then we would encourage you to see any of the doctors or nurses at the practice.
Learning and Training
We believe in ‘life-long learning’ and all the health professionals here and non-clinical staff, undergo an annual appraisal where learning and development needs are identified. We also recognise the benefit of supported learning for our patients and families in enhancing their ability to manage and deal with both ‘self-limiting’ and long-tern illnesses.
Open List
The Practice has an open list policy and accepts patients who are resident and newly resident in the defined practice area. Practice boundary – Stickney Surgery
